Caretaker jobs in United Kingdom
London Concierge: Elevate Resident Experience & Safety
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Compass Group
Day Concierge - London, EC1A
Job summary
A property management company in London is seeking a proactive Concierge to deliver outstanding customer service and assist residents. Responsibilities include welcoming guests, problem-solving, conducting security checks, and maintaining a presentable environment. Ideal candidates will have strong communication skills and a customer service background. Benefits include annual leave, health services, and pension plan.
Benefits
Qualifications
- Experience as a concierge is a plus, but strong customer service or security background is valued.
- Excellent communication skills – both written and verbal.
- Health & safety qualifications are advantageous but not essential.
Responsibilities
- Greet residents and visitors warmly, making them feel at home.
- Address issues promptly, from maintenance to emergencies.
- Conduct regular site walk‑arounds and monitor CCTV.
- Handle and record deliveries for residents.
- Keep the concierge area and lobby presentable.
- Look out for health & safety hazards during patrol.
- Offer local area advice and recommendations.
Skills
Join Our Team as a Concierge in London!
Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Concierge to join our dynamic team in the heart of London.
If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.
- Location:London, EC1A
- Annual Salary:£30,000-£32,000
- Hours/Working Pattern:4 on 4 off, 7am-7pm
- Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
- Problem-Solving: Address issues promptly, from maintenance to emergencies, and elevate concerns as needed.
- Security: Conduct regular site walk‑arounds, check IDs, and monitor CCTV to maintain building safety.
- Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
- Maintain Presentation: Keep the concierge area and lobby looking presentable.
- Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
- Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.
- Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
- Excellent communication skills – both written and verbal.
- Health & safety qualifications are advantageous but not essential.
- A positive, can‑do attitude, attention to detail, and the ability to handle responsibilities with care.
- 24 Days Annual leave (Inclusive of Bank holidays)
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well‑being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.