Renewable Tech Concierge (Post-Sales)

AnaVation LLC; Coventry; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading renewable energy company in Coventry is seeking a Smart Tech Specialist to support customers through the installation of Solar Panels and EV Chargers. You will be responsible for ensuring customer satisfaction during the installation journey. The ideal candidate will have strong organisational skills and exceptional communication abilities, contributing to an inclusive and dynamic work environment.

Benefits

Starting salary of £27,300 per year

Equity share options in Octopus Energy

Qualifications

• Strong organisational skills and the ability to manage your own time and workload effectively.
• Exceptional communication, ensuring customers feel good about each and every conversation.
• A solution focused approach and positive outlook.

Responsibilities

• Support the post-sales process and help customers prepare for installations.
• Collaborate with survey and installation teams.
• Stay on top of admin for a smooth customer experience.
• Become an expert in the technology and the installation journey.

Skills

Strong organisational skills

Exceptional communication

Solution focused approach

Empathy and understanding

Ability to manage workload

Job description

A leading renewable energy company in Coventry is seeking a Smart Tech Specialist to support customers through the installation of Solar Panels and EV Chargers. You will be responsible for ensuring customer satisfaction during the installation journey. The ideal candidate will have strong organisational skills and exceptional communication abilities, contributing to an inclusive and dynamic work environment.