Warranty Advisor

Listers Group; Coventry; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A prominent automotive company in Coventry is seeking a Warranty Administrator to join their Warranty Hub. This role involves identifying warranty work, processing claims, and liaising with manufacturers. Ideal candidates will have experience in Microsoft applications and a can-do attitude, though previous warranty experience isn't necessary as training will be provided. In return, employees will enjoy a comprehensive benefits package including 25 days holiday, pension, wellness offerings, and staff discounts.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Qualifications

• Previous exposure to a Warranty Administrator role is ideal but not essential.
• Must be well-presented with a desire to succeed.

Responsibilities

• Identify potential warranty work.
• Liaise with the manufacturer to authorize works.
• Process warranty claims within manufacturer guidelines.
• Schedule warranty work with the workshop.
• Ensure appeals on under and overpayments.
• Monitor departmental profitability and revenue.

Skills

Solid experience of Excel

Proficiency in Word and Microsoft applications

Job description

Job Introduction

Due to continuing growth, we are recruiting for a Warranty Administrator to join our Successful Warranty Hub in Coventry.

The hours of work are Monday to Friday, 8:30am to 5:30pm as well as occasional Saturday working. Basic Salary up to £30,000 plus benefits.

The successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include:

• Identifying potential warranty work.
• Liaising with the manufacturer to authorise works.
• Processing warranty claims within manufacturer guide lines and time frames.
• Scheduling warranty work with the workshop.
• Ensuring that under and over payments are appealed.
• Monitoring profitability and revenue of the department.

What we're looking for:

• Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
• A well-presented individual with the desire, character and attitude to succeed.
• The successful candidate will have solid experience of Excel, Word and other Microsoft applications.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events