Warranty Administrator

Dubizzle Limited; Macclesfield; On-site; GBP 26,000 - GBP 31,000; Full time

Job summary

A dynamic automotive company in Macclesfield is seeking a dedicated Warranty Administrator to handle warranty processes efficiently. The successful candidate will ensure that all warranty claims are processed accurately and promptly while maintaining high service quality and customer satisfaction. This role involves effective communication with customers and manufacturers, along with managing warranty documentation. If you have prior experience in warranty administration within the automotive sector and are detail-oriented, we encourage you to apply for this exciting opportunity.

Benefits

Refer a friend scheme (£500 to £1000)

Platinum Plus Rewards Scheme

Eye care vouchers

Life Assurance (4 x salary)

31 days holiday, rising to 38 with service

Wellbeing Support

Company Pension

Learning and Development commitment

Funded on-the-job training

Qualifications

• Previous experience in warranty administration or automotive sector.
• Detail-oriented and committed to accuracy.
• Proficient in communication and teamwork.

Responsibilities

• Process warranty claims for vehicle repairs efficiently.
• Maintain communication with customers and manufacturers.
• Train staff on warranty procedures.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Multitasking

Tools

Warranty management software

Job description

LSH Auto is looking for a dedicated Warranty Administrator to become an integral part of our dynamic team based at our dealership in Macclesfield. As a Warranty Administrator, you will oversee the warranty processes for our vehicles, ensuring that all claims are handled promptly and accurately. Your role is pivotal in maintaining a high level of service quality and customer satisfaction by managing warranty documentation and supplier communications effectively.

Hours 40

Salary £30,666

Key Responsibilities

Accurately processing warranty claims for vehicle repairs and services

Reviewing claims to ensure adherence to manufacturer guidelines

Maintaining communication with both customers and manufacturers regarding warranty issues

Keeping comprehensive records of all transactions and claims

Assisting in the training of staff on warranty procedures and policies

Staying informed on new warranty regulations and applying them accordingly

Qualifications

• Previous experience in warranty administration or a similar role within the automotive sector
• A keen eye for detail and commitment to accuracy
• Strong organisational and multitasking abilities
• Effective verbal and written communication skills
• The capacity to work collaboratively with a team
• Familiarity with warranty management software and systems

If you are a detail-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity!

Benefits

• Refer a friend scheme (£500 to £1000)
• Platinum Plus Rewards Scheme
• Eye care vouchers
• Life Assurance (4 x salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Committed to continuous Learning and Development
• Funded continuous on job training