Service Advisor Lead — Uncapped Bonuses & Customer Care

FMG Repair Services Limited; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading accident repair service provider in Greater London is seeking an experienced Service Advisor to join the team. You will handle customer bookings, provide vehicle updates, and manage financial transactions. The role requires excellent customer service skills and a full UK Manual Driving Licence. Attractive salary of up to £35,000 plus additional bonuses and benefits are offered. Join a growing team committed to quality and customer satisfaction.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Life assurance (x2 salary)

Vehicle-leasing schemes

Pension scheme

Benefits App with discounts

Well-being services

Financial Wellbeing app

Qualifications

• Must possess a full UK Manual Driving Licence.
• Experience in customer service or automotive industry is preferred.

Responsibilities

• Book customer cars in for repair and prepare job cards.
• Provide vehicle progress reports to customers.
• Liaise with customers and third parties to ensure satisfaction.

Skills

Customer service skills

Attention to detail

Financial transaction management

Communication skills

Job description

A leading accident repair service provider in Greater London is seeking an experienced Service Advisor to join the team. You will handle customer bookings, provide vehicle updates, and manage financial transactions. The role requires excellent customer service skills and a full UK Manual Driving Licence. Attractive salary of up to £35,000 plus additional bonuses and benefits are offered. Join a growing team committed to quality and customer satisfaction.