Service Advisor Lead — Uncapped Bonuses & Customer Care

FMG Repair Services Limited; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading automotive repair service provider in Greater London is seeking an experienced Service Advisor. In this role, you'll book vehicles for repair, manage courtesy cars, and handle financial transactions. Exceptional communication and customer service skills are vital. The company offers a competitive salary, uncapped bonus schemes, and various benefits including life assurance and pension plans. Join us to be part of a growing team and contribute to an exceptional customer experience.

Benefits

Uncapped monthly bonus schemes

Annual leave including an extra day for your birthday

Free life assurance

Pension schemes

Employee discount programs

Well-being services

Qualifications

• Experienced in customer service and automotive repair industry.
• Ability to manage financial transactions accurately.
• Strong communication skills with customers and team.

Responsibilities

• Book customer cars in for repair and prepare job cards.
• Provide vehicle progress reports and manage courtesy cars.
• Liaise with customers and third parties to ensure service excellence.

Skills

Customer service

Financial transactions handling

Communication

Organizational skills

Manual Driving Licence

Job description

A leading automotive repair service provider in Greater London is seeking an experienced Service Advisor. In this role, you'll book vehicles for repair, manage courtesy cars, and handle financial transactions. Exceptional communication and customer service skills are vital. The company offers a competitive salary, uncapped bonus schemes, and various benefits including life assurance and pension plans. Join us to be part of a growing team and contribute to an exceptional customer experience.