Service Advisor Lead — Uncapped Bonuses & Customer Care

FMG Repair Services Limited; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading Accident and Collision Repair company in Greater London is looking for an experienced Service Advisor to join their team. The role includes booking customer vehicles for repair, providing updates on vehicle progress, and managing financial transactions. Applicants should possess exceptional customer service skills and a full UK Manual Driving Licence. The company offers a competitive salary of up to £35,000, along with various attractive benefits including bonuses and a commitment to employee growth.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Free life assurance

Vehicle-leasing schemes

Pension and share scheme

Discounts and cashback through a Benefits App

Well-being services including health support

Financial Wellbeing app for pay control

Qualifications

• Experience in a customer-facing role.
• Ability to manage financial transactions accurately.
• Excellent communication skills with customers.

Responsibilities

• Book customer cars in for repair and prepare job cards.
• Provide vehicle progress reports to customers.
• Allocate courtesy cars and manage financial transactions.

Skills

Customer service skills

Financial transaction handling

Full UK Manual Driving Licence

Communication skills

Job description

A leading Accident and Collision Repair company in Greater London is looking for an experienced Service Advisor to join their team. The role includes booking customer vehicles for repair, providing updates on vehicle progress, and managing financial transactions. Applicants should possess exceptional customer service skills and a full UK Manual Driving Licence. The company offers a competitive salary of up to £35,000, along with various attractive benefits including bonuses and a commitment to employee growth.