Service Advisor Lead — Uncapped Bonuses & Customer Care

ZIGUP plc; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading accident and collision repair company in Greater London is seeking a skilled Service Advisor to join their busy team. The role involves booking customer vehicles for service, providing updates on repairs, and handling customer inquiries. You will also manage financial transactions and assist customers in a highly interactive setting. Ideal candidates will possess a UK Manual Driving Licence and relevant experience in customer service. Competitive salary up to £35,000 plus bonus opportunities offered.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Free life assurance

Exclusive vehicle-leasing schemes

Pension and share scheme

Financial Wellbeing app

Well-being services including health support

Qualifications

• Experience working as a Service Advisor or similar role.
• Ability to communicate effectively with customers.
• Competence in handling financial transactions.

Responsibilities

• Book customer cars for repair and prepare job cards.
• Provide vehicle progress reports to customers.
• Liaise with customers, bodyshop, and third parties for excellent service.

Skills

Customer service skills

Attention to detail

Full UK Manual Driving Licence

Job description

A leading accident and collision repair company in Greater London is seeking a skilled Service Advisor to join their busy team. The role involves booking customer vehicles for service, providing updates on repairs, and handling customer inquiries. You will also manage financial transactions and assist customers in a highly interactive setting. Ideal candidates will possess a UK Manual Driving Licence and relevant experience in customer service. Competitive salary up to £35,000 plus bonus opportunities offered.