Senior Service Advisor – Auto Bodyshop

FMG Repair Services Limited; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading collision repair company in Greater London seeks an experienced Service Advisor to enhance customer experience. Responsibilities include booking repairs, managing transactions, and providing vehicle progress updates. The ideal candidate has a full UK driving license and excels in customer service. The role offers a salary of up to £35,000 plus bonuses and a range of attractive benefits including uncapped bonus schemes, annual leave, and life assurance.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Free life assurance

Pension and savings scheme

Discount and cashback deals

Well-being services

Opportunity for career progression

Qualifications

• Experience in a customer-facing role, preferably in automotive.
• Full UK Manual Driving Licence required.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Book customer cars in for repair and prepare job cards.
• Provide vehicle progress reports to customers.
• Liaise with customers and third parties to ensure a great customer experience.

Skills

Customer service

Communication

Financial transactions handling

Problem-solving

Job description

A leading collision repair company in Greater London seeks an experienced Service Advisor to enhance customer experience. Responsibilities include booking repairs, managing transactions, and providing vehicle progress updates. The ideal candidate has a full UK driving license and excels in customer service. The role offers a salary of up to £35,000 plus bonuses and a range of attractive benefits including uncapped bonus schemes, annual leave, and life assurance.