Customer Account Manager: End-to-End Loan Specialist

Everyday Loans Group; Doncaster; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading consumer finance company in Doncaster is seeking a Customer Account Manager to support customers in the loan process. This role involves establishing customer requirements, processing loan agreements, and delivering excellent customer service. Ideal candidates have strong communication skills, a customer-focused mindset, and enjoy meeting targets. The position offers a salary up to £30,000, comprehensive training, and a range of benefits including a bonus scheme and private healthcare.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension (3% employee to 8% employer contribution)

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

Charity Volunteering Days

Qualifications

• Strong communication skills for phone and face-to-face conversations with customers.
• Ability to build rapport effectively and keen attention to detail.

Responsibilities

• Assist customers in establishing loan requirements and affordability.
• Process loan agreements and support customers throughout the loan lifecycle.

Skills

Customer Focused

Strong Communication skills and Confidence

Self‑Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance company in Doncaster is seeking a Customer Account Manager to support customers in the loan process. This role involves establishing customer requirements, processing loan agreements, and delivering excellent customer service. Ideal candidates have strong communication skills, a customer-focused mindset, and enjoy meeting targets. The position offers a salary up to £30,000, comprehensive training, and a range of benefits including a bonus scheme and private healthcare.