Customer Account Manager – Loans Lifecycle & Growth Bonus

Everyday Loans Group; Greater London; On-site; GBP 27,000 - GBP 32,000; Full time

Job summary

A leading consumer finance provider in the UK is seeking a Customer Account Manager to support clients through the loan process. Candidates should have strong communication skills and a customer-focused approach. With a competitive salary of up to £32,000 plus bonuses and extensive benefits, it's an excellent opportunity for those with financial services experience. This role provides a supportive training programme and opportunities for growth in a dynamic work environment.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee to 8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Experience in financial services or customer-facing roles is beneficial.
• Strong communication skills are crucial for interacting with customers.
• Attention to detail is required for processing loan agreements.

Responsibilities

• Engage with customers enquiring about loans.
• Process loan agreements and support customers throughout the loan lifecycle.
• Recognize customer needs and assess affordability.

Skills

Customer Focused

Strong Communication skills and Confidence

Self-Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance provider in the UK is seeking a Customer Account Manager to support clients through the loan process. Candidates should have strong communication skills and a customer-focused approach. With a competitive salary of up to £32,000 plus bonuses and extensive benefits, it's an excellent opportunity for those with financial services experience. This role provides a supportive training programme and opportunities for growth in a dynamic work environment.