Customer Account Manager: End-to-End Loan Specialist

Everyday Loans Group; Newcastle upon Tyne; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading consumer finance company is seeking a Customer Account Manager in Newcastle upon Tyne. The role involves processing loans and providing support to customers throughout their loan lifecycle. Ideal candidates possess strong communication skills and a focus on customer service. Training and development are provided, along with a competitive salary of up to £30,000, bonuses, and an extensive range of benefits, making it an excellent opportunity for personal growth within a supportive work environment.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

Charity Volunteering Days

Qualifications

• Strong communication skills and excellent rapport building.
• Confidence in dealing with customers both on the phone and face to face.
• Attention to detail while processing loan agreements.

Responsibilities

• Process loan agreements and establish customer requirements.
• Support customers through the full lifecycle of their loan.
• Deliver excellent customer service.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance company is seeking a Customer Account Manager in Newcastle upon Tyne. The role involves processing loans and providing support to customers throughout their loan lifecycle. Ideal candidates possess strong communication skills and a focus on customer service. Training and development are provided, along with a competitive salary of up to £30,000, bonuses, and an extensive range of benefits, making it an excellent opportunity for personal growth within a supportive work environment.