Customer Account Manager — Full Loan Lifecycle & Growth

Everyday Loans Group; Preston; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading consumer finance company is seeking Customer Account Managers to facilitate loan processes for customers in Preston. The ideal candidate will have strong communication and customer focus skills, thrive in a target-driven environment, and ensure effective customer service throughout the loan lifecycle. With a competitive salary of up to £30,000 and a comprehensive benefits package including a bonus scheme, healthcare, and generous holiday allowance, this role offers significant growth opportunities and support from management.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee to 8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Strong communication skills and excellent rapport building on both phone and face to face.
• Great people skills with a focus on customer satisfaction.
• Attention to detail in processing loan agreements.

Responsibilities

• Involve in the process of providing loans to customers.
• Speak to customers enquiring at the local branch and establish their requirements.
• Process loan agreements and support customers throughout the loan lifecycle.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance company is seeking Customer Account Managers to facilitate loan processes for customers in Preston. The ideal candidate will have strong communication and customer focus skills, thrive in a target-driven environment, and ensure effective customer service throughout the loan lifecycle. With a competitive salary of up to £30,000 and a comprehensive benefits package including a bonus scheme, healthcare, and generous holiday allowance, this role offers significant growth opportunities and support from management.