Customer Account Manager: End-to-End Loan Specialist

Everyday Loans Group; Bourne End; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading finance company in the United Kingdom is looking for a Customer Account Manager to engage with customers and guide them through the loan process. This role demands excellent communication and rapport-building skills, along with a detail-oriented approach. Successful candidates will receive comprehensive training and a competitive salary of up to £30,000, alongside a range of benefits including bonuses, private healthcare, and a generous pension plan. Join us to make a difference in customer interactions and contribute to a positive workplace culture.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension (3% employee to 8% employer contribution)

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Strong communication skills and excellent rapport building, both via phone and face to face.
• Attention to detail in processing customer loans.
• Experience in financial services is a plus.

Responsibilities

• Provide loans to customers, ensuring a smooth process.
• Establish customer requirements and affordability.
• Support customers through the entire loan lifecycle.

Skills

Customer Focused

Strong Communication Skills

Confidence

Self-Development

Team Work

Enjoy Working with Targets

Job description

A leading finance company in the United Kingdom is looking for a Customer Account Manager to engage with customers and guide them through the loan process. This role demands excellent communication and rapport-building skills, along with a detail-oriented approach. Successful candidates will receive comprehensive training and a competitive salary of up to £30,000, alongside a range of benefits including bonuses, private healthcare, and a generous pension plan. Join us to make a difference in customer interactions and contribute to a positive workplace culture.