Customer Account Manager — Loans & Growth

Everyday Loans Group; Nottingham; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading consumer finance organization is looking for a Customer Account Manager in Nottingham. This role involves engaging with customers to assess loan requirements and processing their agreements. You will provide end-to-end support throughout the loan lifecycle, requiring strong communication skills and a customer-focused mindset. Competitive salary up to £30,000 based on experience, along with a bonus scheme and an extensive benefits package including private healthcare and a generous pension plan.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension (3% employee to 8% employer contribution)

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Strong communication skills required for customer interactions.
• Ability to build rapport effectively with clients.
• Detail-oriented approach in processing loan agreements.

Responsibilities

• Speak to customers enquiring about loans and assess their needs.
• Process loan agreements and support customers through theloan lifecycle.
• Deliver excellent customer service and ensure positive outcomes.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance organization is looking for a Customer Account Manager in Nottingham. This role involves engaging with customers to assess loan requirements and processing their agreements. You will provide end-to-end support throughout the loan lifecycle, requiring strong communication skills and a customer-focused mindset. Competitive salary up to £30,000 based on experience, along with a bonus scheme and an extensive benefits package including private healthcare and a generous pension plan.