Customer Account Manager: End-to-End Loan Specialist

Everyday Loans Group; Hounslow; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A consumer finance leader in Hounslow seeks a Customer Account Manager to engage with customers through the loan process. Candidates should possess strong communication skills and a customer-focused approach. The role offers a salary up to £30,000 based on experience, alongside a comprehensive benefits package including a bonus scheme, private healthcare, and generous holiday entitlement. Join a company dedicated to employee satisfaction and development.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee to 8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Responsibilities

• Speak to customers regarding their loan enquiries and needs.
• Establish customer requirements and assess affordability.
• Process loan agreements and support customers throughout loan lifecycle.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A consumer finance leader in Hounslow seeks a Customer Account Manager to engage with customers through the loan process. Candidates should possess strong communication skills and a customer-focused approach. The role offers a salary up to £30,000 based on experience, alongside a comprehensive benefits package including a bonus scheme, private healthcare, and generous holiday entitlement. Join a company dedicated to employee satisfaction and development.