Customer Account Manager – Loans & Client Growth

Everyday Loans Group; Romford; On-site; GBP 27,000 - GBP 32,000; Full time

Job summary

A consumer finance company in the UK is seeking a Customer Account Manager. This role involves managing customer inquiries, processing loan agreements, and supporting clients throughout their loan lifecycle. Successful candidates will have strong communication skills, a focus on customer service, and a desire to achieve targets. The company offers a competitive salary of up to £32,000, bonuses, and numerous benefits including private healthcare, a pension scheme, and generous holiday allowances.

Benefits

Bonus scheme

Private healthcare

Life assurance

Pension with 3% employee to 8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

3 Charity Volunteering Days

Qualifications

• Experience in financial services is advantageous.
• Excellent attention to detail in processing loans.
• Strong rapport-building skills with customers.

Responsibilities

• Manage customer inquiries and establish loan requirements.
• Process loan agreements and support customers throughout the loan lifecycle.
• Deliver excellent customer service and achieve positive outcomes.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A consumer finance company in the UK is seeking a Customer Account Manager. This role involves managing customer inquiries, processing loan agreements, and supporting clients throughout their loan lifecycle. Successful candidates will have strong communication skills, a focus on customer service, and a desire to achieve targets. The company offers a competitive salary of up to £32,000, bonuses, and numerous benefits including private healthcare, a pension scheme, and generous holiday allowances.