Shop Assistance jobs in United Kingdom

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Being part of the Merchandising team at Lookfantastic is a fantastic opportunity to be part of a fast paced, Beauty obsessed team. You will be responsible for the end to end management of stock within the business from planning and managing intake into the business and maximizing the stock profile to drive sales and profit.

Reporting into the department Merchandiser, you will be assisting in the management of the intake and stock profile of your department through supporting the critical path process and problem solving to improve efficiencies. You will have a key focus on trade and use your knowledge to help drive department KPIs.

• Drive brand performance by recommending rebuys to ensure best sellers reach full potential with consistent stock availability.
• Manage stock health by working closely with buying and marketing counterparts to drive sales and optimise the range.
• Support the Merchandise Administration Assistant to manage the order and delivery critical path, helping to resolve inbound delivery issues and escalating opportunities and risks to your manager.
• Manage your categories via the WSSI, quickly communicating opportunities and risks with resolutions where needed.
• Build strong collaborative relationships with buying counterparts and peers cross-functionally.
• Play a central role in the development of the Merchandise Administration Assistant.
• Support the Merchandiser and Head of Merchandising with excel reporting and analysis.

• Excellent organisational skills with the ability to adapt plans in a fast-paced environment.
• Exceptional communication skills with the confidence and ability to converse and present to all levels within the organisation.
• Excellent Microsoft Excel skills and proficient in using Microsoft PowerPoint and Microsoft Word.
• Minimum of one years’ experience at Assistant Merchandiser level.
• Solution oriented with a focus on proactively managing risk and opportunities.
• Highly numerate, analytical and competent working with large volumes of data, using this to make informed decisions.

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.