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Customer Service Advisor
Job summary
A recruitment agency in Dronfield is seeking a proactive Customer Service Advisor to handle inbound calls, support clients across various industries, and maintain excellent customer service. The ideal candidate should have experience in a customer service role, strong communication skills, and the ability to work under pressure. Apply now for an immediate interview!
Qualifications
- Previous experience in a customer service or call handling role is preferred.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Ability to remain calm and professional under pressure.
- Strong organisational skills with the ability to multi-task.
Responsibilities
- Handle a high volume of inbound calls from customers.
- Provide support for various industries like GP surgeries and insurance companies.
- Log customer contact details and take messages.
- Respond to inquiries and resolve issues.
- Maintain high customer service standards.
Skills
Job Title: Customer Service Advisor
Location: Dronfield
Salary/Hourly Rate: £12.21 per hour
Job Type: Temp to Perm
Working Hours/Days: Monday to Friday 9am - 6pm and 1 in 6 Saturdays 9am - 4pm
We are looking for a proactive and friendly Customer Service Advisor to join our client's team in Dronfield. If you're passionate about helping customers and enjoy working in a fast-paced environment, we want to hear from you!
- Handle a high volume of inbound calls from customers, ensuring their needs are met promptly and professionally.
- Provide support for a variety of industries, including GP surgeries, insurance companies, and solicitors.
- Accurately take messages and log customer contact details into the system.
- Respond to customer inquiries, resolve issues, and offer appropriate solutions or escalate as necessary.
- Maintain a high standard of customer service and ensure all interactions are positive and productive.
- Work effectively as part of a team, contributing to team goals and improving overall customer satisfaction.
- Previous experience in a customer service or call handling role is preferred.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy, especially when recording customer information.
- Ability to remain calm and professional under pressure.
- Strong organisational skills with the ability to multi-task effectively.
- A positive, customer-focused attitude with a willingness to help.
If you are interested in the Customer Service Advisor based in Dronfield apply now for an immediate interview! We'd love to hear from you!
To apply, please follow the application process on this page and submit your details as requested.
Application process
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.