Service Delivery jobs in United Kingdom
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Clinics Area Lead - Yorkshire
Job summary
A health services company is seeking a proactive Senior MSK Physiotherapist to lead their Yorkshire clinics as the Clinics Area Lead. This role involves driving clinical excellence, mentoring staff, and overseeing service delivery. The ideal candidate will have at least 4 years of experience in MSK physiotherapy and a passion for quality care. Competitive salary of £41,000–£45,000.
Benefits
Qualifications
- Minimum 4 years MSK experience required.
- Proven leadership and team management experience.
- Strong IT skills and understanding of clinical governance.
Responsibilities
- Ensure efficient delivery of clinical services across Yorkshire.
- Champion best practices and support complex case management.
- Lead and coach Clinics Team Leads.
Skills
Education
Clinics Area Lead - Yorkshire, Physiotherapy Yorkshire Pure Unity Health. Lead with purpose. Grow with Pure. We’re seeking a proactive and experienced Senior MSK Physiotherapist to join our Regional Team as Clinics Area Lead for Yorkshire. This is a pivotal leadership role focused on driving clinical excellence, mentoring emerging leaders, and shaping the future of MSK care across the region.
Location & Contract
Location: Yorkshire Region (covering Broomhall, Hoyland and Parkgate for clinic coverage; will cover Leeds, Wakefield, Hull and North Nottingham for managerial tasks and team leader support/meetings). A valid full UK driving licence is essential. Contract Type: Full-time, Permanent. Salary: £41,000–£45,000 (depending on experience).
Why Join Pure
- Be part of a forward-thinking, values-driven organisation
- Lead a region and shape the future of MSK care
- Access ongoing CPD and leadership development
- Work in a culture of recognition, inclusion, and innovation
Disability Confident Leader
We’re proud to share that ExamWorks UK has achieved Level 3 Disability Confident Leader status, reaffirming our commitment to inclusion and accessibility. As a Disability Confident Leader, we:
- Promote accessibility and inclusion
- Ensure inclusive recruitment and development
- Share best practice across the industry
- Continue to lead the way in supporting disabled people at work
As Clinics Area Lead, you’ll ensure the efficient and effective delivery of clinical services across Yorkshire. You’ll champion best practice, support complex case management, and foster a culture of quality, development, and innovation aligned with Pure’s values.
Reporting to the Head of Clinics and working closely with the Regional Lead, you’ll line manage a team of Clinics Team Leads. You’ll guide their leadership and clinical development, empower them to grow their teams, and act as a role model for excellence in MSK physiotherapy.
Clinical Excellence & Quality
- Act as the clinical expert across your region
- Oversee clinic diary management and optimise utilisation
- Monitor clinical KPIs and implement improvement strategies
- Support operational leads in embedding excellence in service delivery
Team Development & Performance
- Lead and coach Clinics Team Leads to deliver high standards of care
- Build performance plans and mentor leadership growth
- Oversee recruitment, onboarding, and succession planning
- Address clinical performance issues and support complaint resolution
Governance & Compliance
- Collaborate with Quality & Governance teams on audits and standards
- Ensure adherence to HCPC/CSP guidelines and Pure policies
- Promote mandatory training and learning via Thrive
- Manage clinical complaints professionally and constructively
Leadership & Culture
- Champion Pure’s values and sustainability initiatives
- Create an inclusive, safe, and high-performing team environment
- Contribute to evolving our clinical development programme
- Lead by example in communication, documentation, and reflective practice
Service Improvement & Growth
- Identify opportunities for service enhancement and business expansion
- Share innovative ideas to improve clinical development pathways
- Strong organisational and time management skills
- Excellent communication and emotional intelligence
- Resilient, proactive, and solution-oriented
- High data literacy and analytical ability
- Passionate about quality, development, and team success
Essential
- HCPC Registration
- BSc Physiotherapy
- Minimum 4 years MSK experience
- Full UK driving licence
- Proven leadership and team management experience
- Strong IT skills and understanding of clinical governance
Desirable
- Level 7 leadership qualification or Clinical Master’s degree
- Experience in private physiotherapy clinics
- Project management or strategy implementation experience
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.