Service Delivery jobs in United States

This range is provided by Prison Advice and Care Trust (Pact). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Location: HMP Moorland and HMP Lindholme

Job Type Full time, 37.5 hours per week

Contract Type Contract

Salary: £28,875 per annum

Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

Are you passionate about supporting families affected by imprisonment?

Join Pact (Prison Advice & Care Trust) as a Development Manager and help lead our innovative Families Together project, funded by the National Lottery Community Fund. This is a unique opportunity to make a real difference in South Yorkshire by improving outcomes for children, young people, and families impacted by the criminal justice system.

• You’ll be responsible for delivering key elements of the Families Together programme, including:

• Leading Professionals Forums and delivering training to schools and community partners.
• Building relationships with schools, social services, and voluntary organisations.
• Providing casework support for children and young people with a loved one in prison.
• Supporting and managing volunteers to deliver high-quality, trauma-informed services.

We’re seeking someone with:

• A Level 3 qualification in criminal justice, casework, teaching, counselling, or similar.
• Experience managing community or criminal justice projects.
• Strong understanding of trauma-informed, person-centred, and restorative approaches.
• Excellent communication, organisational, and partnership-building skills.
• A commitment to Pact’s values and a belief in rehabilitation and social justice.
• Applicants must have demonstrable experience working directly with children and young people. Whilst we appreciate the valuable skills gained from working within adult services, including HMP and similar settings, this role specifically requires experience supporting, engaging and safeguarding children and young people. Please ensure your application clearly evidences this experience, as candidates without it will not be shortlisted.

Why Join Us?

• Be part of a pioneering national charity making a real impact.
• Work in a supportive, collaborative environment.
• Help shape a service delivery model that could be rolled out nationally.
• Receive training, reflective practice, and opportunities for professional development.

This role is subject to prison vetting, DBS checks, and a 6-month probationary period. Flexibility to travel across South Yorkshire and occasionally nationally is required. This role requires a valid UK driving licence and access to a car.

Apply now to be part of a transformative project that puts families first.

Interviews – TBC

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued.

We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

REF-225 096

Mid-Senior level

Full-time

Consulting and Strategy/Planning

Industries: Individual and Family Services