Care Coordinator

Shandon Projects; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Heywood is seeking a Care Coordinator responsible for planning and managing care packages for clients. You will ensure service delivery, manage schedules, and communicate effectively with clients and professionals. The role offers progression opportunities, competitive salary, and a positive work environment. Join our supportive team today.

Benefits

25 days annual leave plus Bank Holidays

An extra day off for your birthday

Bonus scheme

Workplace pension

Qualifications

• Solid experience in an office-based role with a good understanding of admin processes.
• A full UK driving licence and access to own vehicle is necessary.
• Strong ability to manage multiple care packages and respond to changing priorities.

Responsibilities

• Plan and coordinate care packages to ensure seamless service delivery.
• Act as the first point of contact for clients and healthcare professionals.
• Manage day-to-day changes in rotas effectively.

Skills

Organisational skills

Problem-solving skills

Clear communication

Team player

Negotiation skills

Job description

Care Coordinator

Location: Heywood, Lancashire, OL10

Salary: From £27,000 + bonus & on-call (DOE)

Hours: Full-time | Monday to Friday

About Us: At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we are looking for people who share those values.

About The Role: In this pivotal role, you'll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Heywood but, at times, travel across the North West region will be required.

Key Responsibilities:

• Act as the first point of contact for our clients, their families, and healthcare professionals
• Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
• Monitor care delivery to ensure it meets individual care plans and quality standards
• Actively participate in multi‑agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
• Support the out-of-hours on‑call service on a 1 in 8 rota basis – with no requirement for hands‑on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work‑life balance.

What You'll Need:

• A full UK driving licence and access to your own vehicle
• Solid experience in an office‑based role, with a good understanding of admin processes and documentation
• Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
• Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional
• Strong problem‑solving skills and the ability to remain calm and professional under pressure
• Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
• Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs
• A team player with a positive, proactive approach and the ability to build strong working relationships

What We Offer:

• Progression opportunities
• 25 days annual leave, plus Bank Holidays
• An extra day off for your birthday
• An additional day off following the completion of on‑call duties
• Bonus scheme
• Loyalty reward programmes at 3 and 5 years
• Refer-a‑friend scheme
• Workplace pension
• Paid DBS

How To Apply: If you are motivated, compassionate, and looking to join a supportive and dedicated team, please apply with your CV via this job board.

Contact: Phone: [phone] | Email: [e-mail]

Equality, Diversity & Inclusion: At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.