Service Delivery jobs in United Kingdom

Employer University Hospitals Bristol and Weston NHS Foundation Trust Employer type NHS Site Bristol Royal Infirmary Town Bristol Salary £55,690 - £62,682 pa pro rata Salary period Yearly Closing 03/01/2026 23:59

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

We are seeking a highly skilled and motivated Chief Technical Officer to lead the technical operations of our Radiopharmacy Unit within the Diagnostics and Therapies Division. This pivotal Band 8a role involves overseeing the safe and effective preparation of radiopharmaceuticals for both diagnostic and therapeutic use across UHBW and partner NHS Trusts. As the named Production Manager on the MHRA licence, you will ensure compliance with EU GMP standards, radiation safety regulations, and Trust policies. You will also act as the Lead Radiation Protection Supervisor and Radiation Waste Supervisor, playing a key role in maintaining the highest standards of safety, quality, and regulatory compliance.

The successful candidate will manage and coordinate a multidisciplinary technical team, ensuring efficient service delivery and continuous quality improvement. Responsibilities include staff supervision and development, stock control, documentation, and operational planning. You will lead on service development initiatives, support clinical trials, and contribute to training and education within the department and wider Trust. This role requires a proactive leader with advanced knowledge of GMP, radiopharmacy operations, and regulatory frameworks, as well as excellent communication, organisational, and problem‑solving skills.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward‑thinking multi‑award winning Trust and a digital exemplar committed to improving patient care, our world‑leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

• Degree in Pharmacy or BTEC in Pharmaceutical Sciences / NVQ Level 3 in Pharmaceutical Sciences or equivalent (must be a UK recognised pharmacy technician qualification) or appropriate science degree and post‑graduate GMP manufacturing experience in MHRA licensed facility
• MSc/ Postgraduate Diploma in Radiopharmacy or Pharmaceutical Technology & Quality Assurance/STP training
• Statutory professional registration as a Pharmacist/Technician or with HCPC as a Clinical Scientist or relevant experience
• Radiation Protection Supervisor and Radiation Waste Supervisor training
• Membership of an appropriate professional body (Royal Pharmaceutical Society, Royal Society of Chemistry, Institute of Physics and Engineering in Medicine)

• Demonstrable experience and skill in staff management or supervision
• Advanced theoretical and practical knowledge and application of GMP, Pharmaceutical Quality Systems and current standards in aseptic preparation services
• Demonstrable track record of achieving objectives set by senior management
• Significant and recent supervisory experience and skill in radiopharmacy/aseptic preparation services and eligibility to be named on MHRA licence (Production)
• Able to provide and support the training and development of Radiopharmacy staff
• Experience in introducing new services in clinical setting
• Specialist knowledge and ability to participate in manufacturing of radiopharmaceutical preparations and radiation protection relevant to the operation of a radiopharmacy
• Experience of stock management and stock control
• Self motivated and enthusiastic
• Professional approach
• Flexible and adaptable to the needs of the service
• Able to work on own initiative, work unsupervised and be innovative and develop the role
• Resilient in a fast‑paced environment
• Produce and approve complex reports/policies/procedures/clinical trial documents
• Clear understanding of current NHS issues and a knowledge of the nuclear medicine development agenda

• Excellent verbal and written communication skills; able to present ideas and information confidently in a clear and concise manner in individual and group settings, both within the Radiopharmacy team and with service users
• Good interpersonal skills, including the ability to foster good working relationships both within the team and with multi‑disciplinary service users; and to communicate sensitively but resolutely in difficult or controversial situations
• Effective organisational and time management skills, including ability to prioritise, plan and organise own workload and that of the team to accommodate both the needs of service users and of the radiopharmacy team
• Able to work under pressure in a busy and demanding environment
• Service improvement skills including the ability to collaborate with others to identify changes required, and to lead on implementing changes in own area of practice within agreed deadlines
• Computer literate, including ability to manage specialist software systems at an administrative level
• Able to work early (6:00‑14:00) and late shift (till 5PM) for prolonged period if requested to do so and to be flexible to meet the needs of the role
• Physically able to participate in the preparation of radiopharmaceuticals on full time basis
• Mathematical ability to enable radiation decay and dose calculation

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e‑mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work‑related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

You must have appropriate UK professional registration.