Quality Assurance Officer

Safer York Partnership; York and North Yorkshire; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local council organization in York is seeking a dedicated Quality Assurance Officer for Special Educational Needs and Disabilities (SEND). This role involves evaluating and improving services for children with SEND, working closely with service heads to ensure compliance and high standards. Ideal candidates will have relevant experience and a commitment to safeguarding. This position offers hybrid working options and generous benefits, including a pension scheme and professional development opportunities.

Benefits

Generous annual leave allowance

Access to Local Government Pension Scheme

Flexible working practices

Continuous Learning & Development programs

Discounts and rewards

Qualifications

• Experience in quality assurance, SEND, or related settings preferred.
• Enhanced Criminal Record check via Disclosure and Barring Service is required.
• Commitment to safeguarding and promoting welfare of children.

Responsibilities

• Evaluate, monitor, and improve services for children and young people with SEND.
• Work closely with service heads to improve SEND processes.
• Ensure compliance with statutory regulations and internal standards.

Skills

Competency in providing advice and guidance

Understanding of SEND

Ability to communicate at CEFR level C2

Job description

Quality Assurance Officer – Special Educational Needs and Disabilities (SEND)

Make a real difference in Special Educational Needs and Disabilities Provision! Are you a meticulous and experienced professional with a passion for driving excellence and ensuring high standards in SEND provision? We are looking for a dedicated Quality Assurance Officer to join our team and play a critical role in evaluating, monitoring and improving the quality of services and outcomes for children and young people with SEND.

Role

As the Quality Assurance Officer you will work closely with the Head of Service for SEND and the Head of Service for Quality of Practice (Children’s Services) to uphold and raise the quality of our SEND processes, documentation, and service delivery including compliance with statutory regulations and internal standards. Your work will celebrate successes and identify and develop opportunities for strengthening practice ultimately improving the and outcomes for children and families.

Location

You will be part of the Quality of Practice team (Children’s Services), based at West Offices, Station Rise (central York). Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

Requirements

• Demonstrated competency to converse and provide advice and guidance to members of the public, spoken English CEFR level C2.
• Enhanced Criminal Record check via Disclosure and Barring Service.
• Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
• Experience in quality assurance, SEND or related settings preferred.

Benefits

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

Application

For further information or an informal discussion please contact Emily Noble (Head of Quality of Practice) at [e-mail].
Closing date: Sunday 4 January 2026 at 12 midnight
Interview date: Thursday 15 January 2026

Please note, we do not have a sponsorship licence to sponsor individuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role.