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Multi-Track Credit Hire File Handler
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Multi-Track Credit Hire File Handler
Job summary
A leading law practice is seeking a Multi-Track Credit Hire File Handler in Bolton. The role involves managing complex credit hire claims and requires expertise in litigation and client communication. Candidates should have at least 5 GCSEs and possess strong negotiation and case handling skills. The position offers a full-time contract with a supportive work environment and various benefits including private medical insurance and generous holiday entitlement.
Benefits
Qualifications
- Experience handling Credit Hire files and litigation.
- Education: at least 5 GCSEs; a degree or LPC preferred.
- Commitment to Keoghs Values.
Responsibilities
- Review and analyse files throughout the case life.
- Develop and maintain client relationships.
- Conduct legal research and undertake telephone negotiations.
- Draft defences and handle disclosure processes.
Skills
Education
Tools
Join to apply for the Multi-Track Credit Hire File Handler role at Keoghs.
The Tactical Credit Hire unit deals with Delegated (DA) & non‑delegated authority (NDA) multi‑track cases up to £100K in value. The caseload will consist of pre‑litigation and litigated claims. You will conduct complex technical investigations on these claims submitted from specific opponents and help define strategies to reduce spend for our insurer clients.
Department: Legal
Location: Bolton
- Review and analyse files throughout the case life, following client guidelines.
- Develop and maintain client relationships, keeping clients at the heart of every decision.
- Formulate initial strategies for approval by the Technical Supervisor.
- Conduct legal research and undertake telephone negotiations with third‑party solicitors.
- liaise with insureds and insurers as necessary.
- Ensure actions are carried out per the task list within the Case Management System.
- Accurately record time and complete dispute resolution processes.
- Process bills and maintain ISO 9001 compliance.
- Adhere to SRA Standards & Regulations and Keoghs Values.
- Work in a target‑driven environment.
- Draft defences, complete allocation questionnaires, handle disclosure and evidence exchange, draft listing questionnaires, prepare pre‑trial checklists, instruct counsel, and draft CPR Part 18, Part 35 questions and counter‑schedules.
Essential
- Experience handling Credit Hire files and litigation.
- Education: at least 5 GCSEs; a degree or LPC preferred.
- Initiative, planning, prioritisation, excellent listening and verbal communication.
- Telephone negotiation skills.
- Adherence to work processes and strategy.
- Sensitivity and tact in interactions.
- Decisiveness and composure under pressure.
- Proficiency with Word, Outlook, and case‑management systems.
- Commitment to Keoghs Values.
Desirable
- Experience with PI claims.
- Qualified solicitor / CILEX with practice rights, or CILEX lawyer considered.
Monday to Friday 9 am–5 pm, with 1 hour lunch.
- 25 Days Holiday (increases with service; buy/sell 3 days)
- Private Medical Insurance (Bupa; family cover option)
- Simply Health Care Cash Plan
- Death in Service
- Critical Illness Cover
- Income Protection (PHI)
- Pension Contribution (5% Employee / 3% Employer)
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Davies Incentive Plan
- WeCare – 24/7 online GP & mental health support
- Access to online discount sites
- Discounted Gourmet Society membership
- Discounted tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
Seniority level: Entry level | Employment type: Full‑time | Job function: Other, Information Technology, and Management | Industries: Law Practice
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.