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Multi-Track Credit Hire File Handler

Keoghs Northern Ireland LLP

Bolton

On-site

GBP 25,000 - 35,000

Full time

30+ days ago

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Job summary

A leading law practice is seeking a Multi-Track Credit Hire File Handler in Bolton. The role involves managing complex credit hire claims and requires expertise in litigation and client communication. Candidates should have at least 5 GCSEs and possess strong negotiation and case handling skills. The position offers a full-time contract with a supportive work environment and various benefits including private medical insurance and generous holiday entitlement.

Benefits

25 Days Holiday

Private Medical Insurance

Death in Service

Pension Contribution

Gym Flex

Qualifications

Experience handling Credit Hire files and litigation.
Education: at least 5 GCSEs; a degree or LPC preferred.
Commitment to Keoghs Values.

Responsibilities

Review and analyse files throughout the case life.
Develop and maintain client relationships.
Conduct legal research and undertake telephone negotiations.
Draft defences and handle disclosure processes.

Skills

Credit Hire file handling

Telephone negotiation

Communication skills

Planning and prioritisation

Proficiency with Word and Outlook

Education

5 GCSEs

Degree or LPC

Tools

Case management systems

Join to apply for the Multi-Track Credit Hire File Handler role at Keoghs.

The Tactical Credit Hire unit deals with Delegated (DA) & non‑delegated authority (NDA) multi‑track cases up to £100K in value. The caseload will consist of pre‑litigation and litigated claims. You will conduct complex technical investigations on these claims submitted from specific opponents and help define strategies to reduce spend for our insurer clients.

Department: Legal
Location: Bolton

Key Responsibilities

Review and analyse files throughout the case life, following client guidelines.
Develop and maintain client relationships, keeping clients at the heart of every decision.
Formulate initial strategies for approval by the Technical Supervisor.
Conduct legal research and undertake telephone negotiations with third‑party solicitors.
liaise with insureds and insurers as necessary.
Ensure actions are carried out per the task list within the Case Management System.
Accurately record time and complete dispute resolution processes.
Process bills and maintain ISO 9001 compliance.
Adhere to SRA Standards & Regulations and Keoghs Values.
Work in a target‑driven environment.
Draft defences, complete allocation questionnaires, handle disclosure and evidence exchange, draft listing questionnaires, prepare pre‑trial checklists, instruct counsel, and draft CPR Part 18, Part 35 questions and counter‑schedules.

Skills, Knowledge and Expertise

Essential

Experience handling Credit Hire files and litigation.
Education: at least 5 GCSEs; a degree or LPC preferred.
Initiative, planning, prioritisation, excellent listening and verbal communication.
Telephone negotiation skills.
Adherence to work processes and strategy.
Sensitivity and tact in interactions.
Decisiveness and composure under pressure.
Proficiency with Word, Outlook, and case‑management systems.
Commitment to Keoghs Values.

Desirable