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Telecommunications Installation & Maintenance Engineer
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Telecommunications Installation & Maintenance Engineer
Job summary
A leading engineering company is seeking a Telecommunications Installation & Maintenance Engineer to oversee the installation and maintenance of telephony systems in London. This field-based role requires travel across the UK and a strong commitment to customer satisfaction. Candidates should have proven experience with telephony systems and excellent problem-solving skills. Competitive salary of £35,000 per annum plus additional benefits is offered.
Benefits
Qualifications
- Proven experience working with telephony systems.
- Strong understanding of networking principles.
- Excellent fault-finding and problem-solving abilities.
Responsibilities
- Install, configure, and maintain telephony systems.
- Diagnose and resolve technical faults on-site and remotely.
- Perform network checks for optimal performance.
Skills
Job Reference: TS00012
Telecommunications
£35000 per annum
Permanent
Job Title: Telecommunications Installation & Maintenance Engineer (London)
Location: London / Field-based (UK travel required)
Salary: £35k base salary plus use of a company vehicle and fuel card
Role Overview
We are seeking a skilled and proactive Installation & Maintenance Engineer. The successful candidate will be responsible for the installation, configuration, and ongoing support of hosted and on-premises telephony systems in the London region. This is a field-based role, requiring frequent travel and a strong commitment to delivering high-quality service and customer satisfaction.
Key Responsibilities
- Install, configure, and maintain a range of telephony systems (hosted and on-premises).
- Diagnose, troubleshoot, and resolve technical faults both on-site and remotely.
- Perform network and infrastructure checks to ensure optimal telephony performance.
- Collaborate with project teams to deliver installations within set timescales.
- Provide end-user training and complete thorough system handovers.
- Maintain accurate service records, documentation, and configuration details.
- Uphold company standards for professionalism, safety, and customer care.
Skills & Experience
- Proven experience working with telephony systems such as Microsoft Teams, IPECS, and Gamma.
- Strong understanding of SIP, LAN/WAN, firewalls, and general networking principles.
- Excellent fault-finding and problem-solving skills.
- Outstanding communication and customer service abilities.
- Ability to work independently as well as collaboratively within a team.
- Strong time management and organisational skills to handle multiple projects.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.