Telecommunications Installation & Maintenance Engineer

HR GO Driving; City of London; Hybrid; GBP 35,000; Full time

Job summary

A leading engineering company is seeking a Telecommunications Installation & Maintenance Engineer to oversee the installation and maintenance of telephony systems in London. This field-based role requires travel across the UK and a strong commitment to customer satisfaction. Candidates should have proven experience with telephony systems and excellent problem-solving skills. Competitive salary of £35,000 per annum plus additional benefits is offered.

Benefits

Use of a company vehicle

Fuel card

Qualifications

• Proven experience working with telephony systems.
• Strong understanding of networking principles.
• Excellent fault-finding and problem-solving abilities.

Responsibilities

• Install, configure, and maintain telephony systems.
• Diagnose and resolve technical faults on-site and remotely.
• Perform network checks for optimal performance.

Skills

Telephony systems expertise (Microsoft Teams, IPECS, Gamma)

SIP knowledge

LAN/WAN understanding

Fault-finding skills

Communication skills

Time management

Job description

Telecommunications Installation & Maintenance Engineer

Job Reference: TS00012

Telecommunications

£35000 per annum

Permanent

Job Title: Telecommunications Installation & Maintenance Engineer (London)

Location: London / Field-based (UK travel required)

Salary: £35k base salary plus use of a company vehicle and fuel card

Role Overview

We are seeking a skilled and proactive Installation & Maintenance Engineer. The successful candidate will be responsible for the installation, configuration, and ongoing support of hosted and on-premises telephony systems in the London region. This is a field-based role, requiring frequent travel and a strong commitment to delivering high-quality service and customer satisfaction.

Key Responsibilities

• Install, configure, and maintain a range of telephony systems (hosted and on-premises).
• Diagnose, troubleshoot, and resolve technical faults both on-site and remotely.
• Perform network and infrastructure checks to ensure optimal telephony performance.
• Collaborate with project teams to deliver installations within set timescales.
• Provide end-user training and complete thorough system handovers.
• Maintain accurate service records, documentation, and configuration details.
• Uphold company standards for professionalism, safety, and customer care.

Skills & Experience

• Proven experience working with telephony systems such as Microsoft Teams, IPECS, and Gamma.
• Strong understanding of SIP, LAN/WAN, firewalls, and general networking principles.
• Excellent fault-finding and problem-solving skills.
• Outstanding communication and customer service abilities.
• Ability to work independently as well as collaboratively within a team.
• Strong time management and organisational skills to handle multiple projects.