Professional Services Engineer, Zend

AnaVation LLC; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global software company is seeking a Professional Services Engineer to deliver advanced technical solutions and ensure successful project implementation. This role involves close collaboration with enterprise clients, technical recommendations, and leading teams to optimize services. The ideal candidate should have a proven track record in client-facing environments, strong programming skills, and expertise in cloud platforms. Join a collaborative team that values innovation and provides ample growth opportunities.

Qualifications

• Proven track record of delivering large-scale, complex projects in a client-facing environment.
• Strong programming or scripting experience and ability to develop integrations.
• Exceptional problem-solving and analytical abilities.

Responsibilities

• Act as a subject matter expert in specific technologies.
• Work directly with enterprise customers to understand requirements.
• Design scalable, innovative solutions tailored to client needs.

Skills

Client-facing project delivery

Systems integration

Programming (Python, Java, Bash)

Cloud platforms (AWS, Azure, GCP)

Exceptional communication skills

Problem-solving

Leadership and mentoring

Proficiency in English

Knowledge of Italian, French, or German

Job description

Overview

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.

With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.

Position Summary: Zend Professional Services at Perforce is searching for a Professional Services Engineer to join the team. This role serves as a subject matter expert and a trusted advisor to clients, delivering advanced technical solutions and ensuring successful implementation of complex projects. It involves collaborating with clients to understand their needs, architecting tailored solutions, coordinating as appropriate with other departments in Perforce, and leading teams to deploy and optimize services effectively. The position requires extensive technical expertise, leadership capabilities, and the ability to build strong client relationships.

Requirements:

• Proven track record of delivering large-scale, complex projects in a client-facing environment.
• Proficiency in systems integration, architecture design, and performance analysis and optimization.
• Strong programming or scripting experience (e.g., Python, Java, Bash) and ability to develop integrations with other systems.
• Expertise in specific technologies relevant to the industry, e.g., cloud platforms (AWS, Azure, GCP), DevOps tools, networking, security, etc.
• Exceptional communication and interpersonal skills, with the ability to convey technical concepts to non-technical audiences.
• Exceptional problem-solving and analytical abilities.
• Strong leadership and mentoring experience.
• Excellent communication and interpersonal skills.
• Proficiency in English and at least one of the following languages: Italian, French or German.

Responsibilities:

• Act as a subject matter expert (SME) in specific technologies, products, or services.
• Work directly with enterprise customers to understand their requirements, provide technical recommendations, and ensure successful project delivery.
• Serve as the primary technical resource and trusted advisor during pre-sales and post-sales engagements as needed.
• Design scalable, innovative, and robust solutions tailored to client needs.
• Able to problem-solve in sometimes pressurized and fast-paced situations, providing a calm reassuring presence and managing conflicting requirements.
• Work closely with cross-functional teams, including sales, product management, and support, to ensure client success. Provide guidance on product requirements, integration needs for the benefit of clients and Perforce.
• Provide technical leadership and guidance throughout the project lifecycle.
• Mentor and guide junior engineers and contribute to development of best practices, documentation and reusable templates for future engagements.

Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.

If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!

Website: www.perforce.com

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