Field Service Engineer

Rehlko Company; Liverpool; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading energy services provider is seeking a Field Service Engineer to perform maintenance and troubleshooting on gas engines. The role requires strong engineering expertise, customer relationship skills, and a willingness to travel extensively. The ideal candidate will have 5+ years in service engineering, possess a valid Gas Safe registration, and be able to mentor junior staff. This position offers competitive pay and comprehensive training opportunities.

Benefits

Competitive hourly rate

25 days holiday plus 8 Bank Holidays

Company pension contribution of 7%

Comprehensive training program

Qualifications

• Minimum 5 years’ experience in service engineering.
• Gas Safe registered.
• Willingness to travel and work unsociable hours.

Responsibilities

• Perform scheduled maintenance and troubleshoot equipment.
• Build and maintain positive customer relationships.
• Supervise and mentor apprentices.

Skills

Engineering expertise

Electrical and mechanical knowledge

Gas Safe registered

Proficient IT skills

Coaching and mentoring abilities

Education

NVQ Level 3 or City and Guilds in Electrical or Mechanical Engineering

5 years service engineering experience

Apprentice-trained engineer

Full driving license

Job description

Overview

Field Service Engineer – South at Clarke Energy / Rehlko. Location: South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel as required. Reports To: Area Service Manager. Function: Service. Location details and travel requirements are as specified in the role description.

Responsibilities

• Maintenance and Troubleshooting: Perform scheduled maintenance to ensure equipment reliability; respond to out-of-hours callouts; troubleshoot faults and restore operation; collect, label, and dispatch oil samples; select and order the correct parts; maintain van stock and report shortages.
• Customer and Team Support: Build and maintain positive customer relationships; maintain clear communication with the Area Manager, customers, and subcontractors; document site visits and complete detailed service reports.
• Tools and Equipment: Keep tools and equipment in good condition; maintain site cleanliness and presentation.
• Supervision and Training: Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
• Health, Safety, and Environment: Adhere to all health, safety, and environmental standards and regulations.

What We’re Looking For

Technical Skills and Knowledge

• Strong engineering expertise with a solid understanding of gas engines and related systems.
• Electrical and mechanical engineering knowledge.
• Gas Safe registered.
• Proficient IT skills to document work and support reporting requirements.
• Coaching and mentoring abilities.

Personal Attributes

• Trustworthy, professional, and reliable.
• Flexible and adaptable to changing demands.
• Customer-focused with strong relationship-building skills.
• Organized and able to manage workload effectively.
• Proactive, taking initiative to ensure tasks are completed efficiently.
• Resilient under pressure and committed to quality and improvement.

Essential Qualifications and Experience

• A minimum of 5 years’ service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving license.
• Willingness to travel extensively, work unsociable hours, and stay away from home when required.

Desirable

• Experience with gas engines.

What You Get in Return

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Travel compensation; on-call rota with call-out fee
• 25 days holiday plus 8 Bank Holidays
• Option to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company van provided
• Comprehensive training program on Jenbacher engines and systems

About Us

Clarke Energy offers a history of creativity and commitment to associates and communities. Our purpose is creating an energy resilient world for a better future, with values of Curiosity, Trust, Pace, and Excellence. We provide a benefits package including salary, health, vision, dental, 401(k) with matching, and more. Clarke is an equal opportunity employer and prohibits discrimination, with hiring decisions made without regard to protected characteristics under applicable laws.