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A leading automotive service provider in Chester is looking for a Diagnostic Technician to perform vehicle service and repair duties. Responsibilities include conducting repairs, pre-delivery inspections, and ensuring customer satisfaction. Candidates must have a Level 3 qualification in vehicle service and repair and a minimum of three years' diagnostic experience. This role offers a familial environment with benefits that include holidays increasing with service length and a company pension scheme. Join us to be part of our caring and committed team!
As a Diagnostic Technician reporting into the Aftersales Manager your main responsibilities will be the ongoing service, repair and pre-delivery inspection checks of vehicles. If you have an MOT licence you may be required to carry out MOTs.
Working closely with the Workshop Controller you will work through your allocated jobs and feedback to the front of house Service Advisor team with any additional works or escalation the customer needs to be made aware of.
As part of our service to all our customers we offer a ‘see it now’ service where we record on camera any work that needs to be completed on customers vehicles as well as vehicle health checks.
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.
We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.
But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.