Jobs in Swansea, United Kingdom
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EV Charging Field Service Technician – On-site Support
Job summary
A leading company in EV charging solutions is seeking a Field Service Technician in Scotland to provide technical support. The role involves assisting customers with troubleshooting, maintaining accurate documentation, and supporting the Service & Contracts teams. Candidates should have at least 2 years in technical support, excellent communication skills, and a customer-focused mindset. The position offers a competitive salary and employee benefits, including 25 days holiday and life assurance.
Benefits
Qualifications
- At least 2 years’ experience in technical support or field service roles.
- Strong technical aptitude to troubleshoot hardware, software, and network issues.
- Excellent communication and interpersonal skills.
Responsibilities
- Provide technical assistance and support to customers.
- Support the Service & Contracts teams for maximum efficiency.
- Offer remote technical support via phone, email, or desktop tools.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.