Enterprise CS Engineer (UK) – API & Integrations

Methodfi; Remote; GBP 60,000 - 80,000; Full time

Job summary

A logistics technology startup is hiring a Customer Success Engineer to support enterprise customers in integrating and optimizing the Nash platform. The role requires 5+ years of technical experience, excellent communication skills, and the ability to troubleshoot integration issues. The ideal candidate will help customers enhance their use of the platform and work closely with technical teams for successful deployments. This position offers competitive compensation and benefits, contributing directly to customer success in a rapidly growing field.

Benefits

Flexible paid time off

Health, dental, and vision insurance

Competitive compensation and equity opportunities

Qualifications

• 5+ years in a technical customer-facing role.
• Hands-on experience with APIs and debugging.
• Proven success with complex technical deployments.

Responsibilities

• Serve as the technical owner for enterprise customer accounts.
• Troubleshoot API and workflow issues.
• Analyze KPIs to improve performance.

Skills

Technical customer-facing experience

APIs and integrations

Analytical and problem-solving skills

Excellent communication skills

Job description

A logistics technology startup is hiring a Customer Success Engineer to support enterprise customers in integrating and optimizing the Nash platform. The role requires 5+ years of technical experience, excellent communication skills, and the ability to troubleshoot integration issues. The ideal candidate will help customers enhance their use of the platform and work closely with technical teams for successful deployments. This position offers competitive compensation and benefits, contributing directly to customer success in a rapidly growing field.