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Enterprise Senior CSM — Remote UK, High-Impact Delivery
Job summary
A leading API orchestration company is hiring a Senior Customer Success Manager to build relationships with high-revenue accounts. This remote role involves managing project deliveries, advocating for customer needs, and driving product adoption. Ideal candidates have 7+ years in a technical customer-facing role and experience with APIs and cloud technologies. This position offers competitive compensation and a chance to work with top enterprises.
Benefits
Qualifications
- 7+ years in a technical, customer-facing role.
- Proven experience managing customer-facing projects.
- Strong ability to coordinate cross-functional teams.
Responsibilities
- Serve as the primary point of contact for Enterprise customers.
- Own product adoption for your accounts.
- Guide customers through tailored engagements.
- Oversee service delivery engagements and lead project execution.
- Translate technical solutions into tangible business value.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.