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Customer-Centric Service Advisor - Maternity Cover
Job summary
A leading automotive company in Ipswich is seeking a dedicated Service Advisor (Maternity Cover) to enhance customer experiences. This role requires excellent communication, customer service skills, and a valid UK driving licence. As a Service Advisor, you will engage with customers, keeping them informed about vehicle repairs while promoting additional services. The position offers attractive rewards including 33 days of leave, gym discounts, and car purchasing incentives.
Benefits
Qualifications
- Ability to effectively communicate with customers and colleagues.
- Experience in customer service and meeting targets.
- Licensed driver in the UK.
Responsibilities
- Engage customers warmly and professionally.
- Update customers on vehicle repair progress.
- Promote additional services and repairs.
- Schedule workshops efficiently.
- Maintain customer records accurately.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.