Parts Advisor - Customer-Focused Auto Parts

BMW; Farnborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global automotive group in Farnborough is seeking a Parts Advisor to enhance customer experience by providing guidance and customer service. The ideal candidate will be adept in IT, especially with Microsoft Excel and Word, and possess excellent communication skills. Responsibilities include managing parts logistics and maintaining customer records. This position offers extensive rewards, including annual leave and exclusive discounts.

Benefits

33 days of annual leave

Retail discounts

Car discounts

Company pension scheme

Flexible working options

Qualifications

• Strong ability to meet deadlines in a fast-paced environment.
• Capable of maintaining a methodical approach during busy periods.
• Must hold a valid UK driving licence.

Responsibilities

• Provide guidance to customers on the availability of parts.
• Log and allocate parts and consumables from suppliers.
• Deliver outstanding customer service to all customers.

Skills

Customer service skills

Time management

Communication skills

Proficient in IT

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

A global automotive group in Farnborough is seeking a Parts Advisor to enhance customer experience by providing guidance and customer service. The ideal candidate will be adept in IT, especially with Microsoft Excel and Word, and possess excellent communication skills. Responsibilities include managing parts logistics and maintaining customer records. This position offers extensive rewards, including annual leave and exclusive discounts.