Parts Advisor: Customer Focus with Generous Benefits Package

BMW; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global automotive group in Chelmsford is seeking a Parts Advisor to provide customer guidance on parts availability, log and allocate parts, and deliver outstanding customer service. Ideal candidates will possess excellent communication skills, proficiency in IT, and the ability to thrive in a fast-paced environment. This role offers extensive rewards such as annual leave, retail discounts, and family-friendly policies.

Benefits

33 days annual leave

Retail discounts

Gym discounts

Car discounts

Flexible pension scheme

Wellbeing program

Qualifications

• Excellent communication and customer service skills.
• Proficient in IT, with experience in web-based systems, Excel, Word, and Outlook.
• Strong ability to meet deadlines and prioritise tasks.

Responsibilities

• Provide guidance to customers on parts availability and information.
• Receive, log, and allocate parts from suppliers.
• Deliver outstanding customer service and build strong relationships.

Skills

Customer service skills

Time management

IT proficiency

Strong communication

Ability to work under pressure

Methodical approach

Job description

A global automotive group in Chelmsford is seeking a Parts Advisor to provide customer guidance on parts availability, log and allocate parts, and deliver outstanding customer service. Ideal candidates will possess excellent communication skills, proficiency in IT, and the ability to thrive in a fast-paced environment. This role offers extensive rewards such as annual leave, retail discounts, and family-friendly policies.