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Customer Support Specialist - Hybrid Roles & Career Growth
Job summary
A leading financial services group is seeking a full-time Customer Support representative in Norwich. In this role, you will provide face-to-face assistance to customers while being part of a vibrant team. The position includes a clear career progression framework, competitive salary starting at £25,000 with potential increases based on skill development. You'll engage with customers directly and help them with their financial needs, working in an inclusive and diverse environment.
Benefits
Qualifications
- A genuine interest in helping people with their finances.
- Ability to build relationships quickly.
- Passion for customer service and empathy towards clients.
Responsibilities
- Provide face-to-face support to customers in branches.
- Resolve customer queries with care and integrity.
- Collaborate with colleagues to meet customer needs.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.