Homelessness Assistant: Prison Leavers Support

Cardiff Council; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Cardiff is seeking a Homeless Assistant to manage administrative tasks associated with prison leavers. The role involves processing applications, liaising with various agencies, and creating homelessness cases. Candidates must demonstrate strong team-working abilities and provide high-quality customer service. This is a full-time temporary position until December 2026, suitable for job share. There are no CVs accepted; applications must be made in the prescribed format.

Qualifications

• Ability to manage administrative tasks effectively.
• Strong communication skills for liaising with various stakeholders.
• Experience in customer service or social work is advantageous.

Responsibilities

• Manage administrative tasks related to prison leavers.
• Process Prison Link applications and create homelessness cases.
• Liaise with Probation and Forward Trust officers.

Skills

Team-working skills

High-quality customer service

Methodical approach

Job description

A local government authority in Cardiff is seeking a Homeless Assistant to manage administrative tasks associated with prison leavers. The role involves processing applications, liaising with various agencies, and creating homelessness cases. Candidates must demonstrate strong team-working abilities and provide high-quality customer service. This is a full-time temporary position until December 2026, suitable for job share. There are no CVs accepted; applications must be made in the prescribed format.