Prevention Officer

Cardiff Council; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Cardiff is seeking a Prevention Prison Officer to provide support for clients transitioning from prison to find suitable accommodation. The role requires innovative problem-solving and teamwork to assist homeless individuals effectively. Experience in housing legislation and a dedication to high-quality customer service are essential. This is a full-time temporary position until December 2026, highlighting the need for strong interpersonal communication skills and the ability to work flexibly.

Qualifications

• Proven ability to develop innovative solutions for service development.
• Experience with homeless legislation and working with stakeholders.
• Excellent communication and interpersonal skills.

Responsibilities

• Complete homeless assessments for clients with prison release dates.
• Assist clients in finding and moving into new accommodation.
• Provide a bespoke service to prison leavers collaborating with various agencies.

Skills

Team-working skills

Innovative solutions

Customer service

Job description

Housing Options provide assistance, and the Council's corporate duty to help clients who are homeless or under threat of becoming homeless. The service provides assistance to often vulnerable people when they are at greatest need.

About the job

Prevention Prison officer will complete homeless assessments for clients with prison release dates. The post holder will help them find and move into new accommodation through innovative solutions.

The post holder will provide a bespoke service to prison leavers working closely with the Probation Service and other agencies to ensure the correct help and support is provided upon release.

What We Are Looking For From You

The post holder will need to have; team-working skills, the ability to produce innovative solutions and be forward-thinking to help develop the service. The post holder will be required to provide excellent outcomes for vulnerable clients and high-quality customer service.

Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service.

This post is temporary until 1st December 2026.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is subject to Disclosure and Barring Service Enhanced checks.

This vacancy is suitable for post share.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application: -

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Temporary