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Night Operations Lead – Front Desk & Security
Job summary
A premier hotel group in Northern Ireland is seeking a Night Supervisor to oversee hotel operations during night shifts. The successful candidate will be responsible for managing guest expectations, maintaining hotel security, and working closely with other departments to enhance service quality. Ideal applicants should have experience in customer service and strong communication skills. This full-time position offers a competitive salary of £14.00 per hour and comes with various employee perks and benefits.
Benefits
Qualifications
- Experience within a customer service role.
- Good communication and organisational skills.
- Strong IT competency.
Responsibilities
- Oversee the running of the hotel from sunset to sunrise.
- Manage guest expectations and maintain brand standards.
- Ensure hotel security and assist other departments.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.