Customer Support Pro: Hybrid Role with Growth Path

Lloyds Bank plc; Luton; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading banking institution is seeking a Customer Support representative in Luton & St Albans. This full-time role offers a salary starting at £25,000, rising to £26,950 after 6 months, with potential earnings of £31,450 for top skill levels. You'll provide face-to-face support, develop new skills for career growth, and work in an inclusive environment that values customer relationships. Your role will help shape the future of banking services while creating positive community impacts.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Share schemes

Discounted shopping

Holiday starting at 22 days plus bank holidays

Qualifications

• No previous financial services experience required.
• Commitment to deliver on promises.
• Ability to resolve customer queries with care.

Responsibilities

• Provide face-to-face support to customers in bank branches.
• Grow and develop skills through training.
• Transition into various roles within the banking group.

Skills

People skills

Relationship building

Empathy

Integrity

Teamwork

Job description

A leading banking institution is seeking a Customer Support representative in Luton & St Albans. This full-time role offers a salary starting at £25,000, rising to £26,950 after 6 months, with potential earnings of £31,450 for top skill levels. You'll provide face-to-face support, develop new skills for career growth, and work in an inclusive environment that values customer relationships. Your role will help shape the future of banking services while creating positive community impacts.