Night Operations Lead – Front Desk & Security

Andras Hotels; Portrush; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier hotel group in Northern Ireland is seeking a Night Supervisor to oversee hotel operations during night shifts. The successful candidate will be responsible for managing guest expectations, maintaining hotel security, and working closely with other departments to enhance service quality. Ideal applicants should have experience in customer service and strong communication skills. This full-time position offers a competitive salary of £14.00 per hour and comes with various employee perks and benefits.

Benefits

Discounted Hotel Rates

Health Care Cash Plan

Enhanced Pension Scheme

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience within a customer service role.
• Good communication and organisational skills.
• Strong IT competency.

Responsibilities

• Oversee the running of the hotel from sunset to sunrise.
• Manage guest expectations and maintain brand standards.
• Ensure hotel security and assist other departments.

Skills

Customer service experience

Communication skills

Organisational skills

IT competency

Job description

A premier hotel group in Northern Ireland is seeking a Night Supervisor to oversee hotel operations during night shifts. The successful candidate will be responsible for managing guest expectations, maintaining hotel security, and working closely with other departments to enhance service quality. Ideal applicants should have experience in customer service and strong communication skills. This full-time position offers a competitive salary of £14.00 per hour and comes with various employee perks and benefits.