Field Service Engineer jobs in United Kingdom
Service Advisor: Elevate Customer Experience & Workshop Flow
BMW
Multiskilled Maintenance Engineer - 4-on 4-off Day Shift
Castle Employment Agency Ltd
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Premier Foods Plc
Service Advisor: Elevate Customer Experience & Upsell
Cooks Motor Group
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Samworth Brothers Ltd
Service Advisor: Elevate Customer Experience & Vehicle Care
BMW
Hands-On Automotive Service Technician Apprentice
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Stellantis Apprenticeships
Service Advisor: Elevate Customer Experience & Workshop Flow
Job summary
A leading automotive retailer in the UK is seeking a dedicated Customer Service Professional to enhance the client experience at their modern Warrington Centre. This role involves managing customer requirements efficiently, ensuring excellent service standards, and engaging with clients regarding their vehicles. Ideal candidates will possess strong customer service and communication skills, a passion for BMW products, and the ability to work autonomously. Enjoy 30 days of holiday and specialist training with BMW UK in a supportive work environment.
Benefits
Qualifications
- Proven excellent customer service and communication skills.
- Strong interpersonal and presentation skills.
- Ability to work autonomously and in a team.
- Willingness to learn and develop professionally.
- Thorough knowledge of computer applications.
Responsibilities
- Dealing with customer requirements efficiently.
- Organising the workshop load for capacity utilisation.
- Carrying out customer follow-up and prospecting activities.
- Maintaining good relations with service customers.
- Issuing Vehicle Health Check reports.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.