Facilities jobs in United Kingdom

This Field Based, Multi site role covers Wales, Cheltenham, Shropshire, and Bristol.**What You Will Be Doing**Strategic Leadership* Support Medivet’s growth and partner‑conversion strategy, helping us reach 90% partner‑led practices by 2027.* Work closely with Finance on budgeting, monthly performance reviews and Capex business cases.* Foster collaboration across the network, championing fair use of the hub‑and‑spoke model.* Partner with Facilities/Property teams to deliver Pride in Clinic initiatives.Operational Excellence & Client Focus* Conduct regular site visits to review performance, identify opportunities and support Lead Vets and Branch Partners.* Ensure schedules and appointments are optimised for client care and colleague wellbeing.* Act as a trusted point of contact for clinic leadership teams, ensuring continuity of support.* Oversee stock management processes and drive improvements in material margin.* Ensure Ops Support Managers deliver strong operational plans with a 100% client‑focused mindset.* Support clinics in resolving complaints promptly and professionally.People Leadership & Development* Coach, develop and inspire Branch Partners, Lead Vets and Ops Support Managers through regular 1:1s, performance reviews and tailored development plans.* Cascade key communications and lead the implementation of change across your network.* Manage complex ER cases, using peer support and coaching to prevent recurrence.Recruitment & Talent Attraction* Lead the recruitment of Branch Partners and development of Lead Vets, supported by Ops Support Managers.* Build strong internal talent pipelines and ensure clinics are resourced for success.* Review recruitment progress monthly and approve new roles in Workday.Governance & Compliance* Approve restricted drug requests and review refund reporting for anomalies.* Ensure robust Health & Safety practices across all clinics, including Evotix risk reviews.* Support clinics in meeting PSS, RCVS, BVA and VMD compliance standards.* Champion clinical governance, quality improvement initiatives and patient safety standards.* Approve maintenance requests above clinic thresholds.**What You’ll Bring**You’ll be an inspiring leader who thrives in a people‑focused, fast‑moving environment. You know how to bring out the best in others, build strong relationships and create a sense of shared purpose across multiple clinics. Most importantly, you care deeply about supporting teams to deliver exceptional care for pets and clients.You’ll bring:* A solid understanding of veterinary clinical operations, including planning, resourcing and the realities of practice life.* Proven leadership and coaching skills, with the ability to motivate and develop clinical and operational teams across multiple sites.* Excellent communication and influencing ability, building trusted relationships with Lead Vets, Ops Support Managers and partners.* Strong commercial awareness, using data and insight to guide decisions and support sustainable growth.* Great organisational skills, balancing priorities and maintaining consistency across a busy network.* A proactive, solutions‑focused mindset, confident in problem‑solving, decision‑making and driving accountability.* Confidence with operational systems, including Microsoft Office, Workday and other management tools.* Experience managing people and HR processes, with the ability to coach for performance and support complex cases.* Awareness of compliance, Health & Safety and quality frameworks, ensuring clinics operate safely and meet regulatory standards.* A full UK driving licence to support regular travel between clinicsYou’ll be part of a supportive, forward‑thinking organisation that invests in its people and believes in continuous improvement and shared success. You’ll have the autonomy to shape your network, the backing of a strong central team, and the opportunity to make a meaningful impact on colleagues, clients and pets across the UK.If you’re ready to lead with purpose and help shape the future of veterinary care, we’d love to hear from you.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.