Network Partner - South West

Medivet Group; Watford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading veterinary care organization seeks a Strategic Leader to support growth and enhance operational excellence across multiple sites in the UK. The role involves coaching teams, improving client-focused operations, and ensuring compliance with health and safety standards. Candidates should possess strong leadership skills, a solid understanding of veterinary clinical operations, and a proactive mindset. This role offers the opportunity to shape veterinary care and impact pets and clients positively.

Benefits

Continuous improvement initiatives

Supportive team environment

Qualifications

• Solid understanding of veterinary clinical operations.
• Proven leadership and coaching skills across multiple sites.
• Excellent communication and influencing ability.

Responsibilities

• Support growth and partner-conversion strategy.
• Ensure operational excellence and client focus.
• Lead recruitment and talent attraction efforts.

Skills

Leadership skills

Communication

Organizational skills

Commercial awareness

Collaboration

Tools

Microsoft Office

Workday

Job description

This Field Based, Multi site role covers Wales, Cheltenham, Shropshire, and Bristol.**What You Will Be Doing**Strategic Leadership* Support Medivet’s growth and partner‑conversion strategy, helping us reach 90% partner‑led practices by 2027.* Work closely with Finance on budgeting, monthly performance reviews and Capex business cases.* Foster collaboration across the network, championing fair use of the hub‑and‑spoke model.* Partner with Facilities/Property teams to deliver Pride in Clinic initiatives.Operational Excellence & Client Focus* Conduct regular site visits to review performance, identify opportunities and support Lead Vets and Branch Partners.* Ensure schedules and appointments are optimised for client care and colleague wellbeing.* Act as a trusted point of contact for clinic leadership teams, ensuring continuity of support.* Oversee stock management processes and drive improvements in material margin.* Ensure Ops Support Managers deliver strong operational plans with a 100% client‑focused mindset.* Support clinics in resolving complaints promptly and professionally.People Leadership & Development* Coach, develop and inspire Branch Partners, Lead Vets and Ops Support Managers through regular 1:1s, performance reviews and tailored development plans.* Cascade key communications and lead the implementation of change across your network.* Manage complex ER cases, using peer support and coaching to prevent recurrence.Recruitment & Talent Attraction* Lead the recruitment of Branch Partners and development of Lead Vets, supported by Ops Support Managers.* Build strong internal talent pipelines and ensure clinics are resourced for success.* Review recruitment progress monthly and approve new roles in Workday.Governance & Compliance* Approve restricted drug requests and review refund reporting for anomalies.* Ensure robust Health & Safety practices across all clinics, including Evotix risk reviews.* Support clinics in meeting PSS, RCVS, BVA and VMD compliance standards.* Champion clinical governance, quality improvement initiatives and patient safety standards.* Approve maintenance requests above clinic thresholds.**What You’ll Bring**You’ll be an inspiring leader who thrives in a people‑focused, fast‑moving environment. You know how to bring out the best in others, build strong relationships and create a sense of shared purpose across multiple clinics. Most importantly, you care deeply about supporting teams to deliver exceptional care for pets and clients.You’ll bring:* A solid understanding of veterinary clinical operations, including planning, resourcing and the realities of practice life.* Proven leadership and coaching skills, with the ability to motivate and develop clinical and operational teams across multiple sites.* Excellent communication and influencing ability, building trusted relationships with Lead Vets, Ops Support Managers and partners.* Strong commercial awareness, using data and insight to guide decisions and support sustainable growth.* Great organisational skills, balancing priorities and maintaining consistency across a busy network.* A proactive, solutions‑focused mindset, confident in problem‑solving, decision‑making and driving accountability.* Confidence with operational systems, including Microsoft Office, Workday and other management tools.* Experience managing people and HR processes, with the ability to coach for performance and support complex cases.* Awareness of compliance, Health & Safety and quality frameworks, ensuring clinics operate safely and meet regulatory standards.* A full UK driving licence to support regular travel between clinicsYou’ll be part of a supportive, forward‑thinking organisation that invests in its people and believes in continuous improvement and shared success. You’ll have the autonomy to shape your network, the backing of a strong central team, and the opportunity to make a meaningful impact on colleagues, clients and pets across the UK.If you’re ready to lead with purpose and help shape the future of veterinary care, we’d love to hear from you.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.