IT Support Technician

Nottingham Forest; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent football club in Nottingham is looking for an IT support professional to ensure seamless operations at our Training Ground. The ideal candidate should have essential MacOS and IOS experience, alongside a proactive approach to IT service improvement. This full-time role requires working on-site to support First Team operations during various hours, reflecting adaptability and a commitment to enhancing IT infrastructure.

Benefits

Opportunity to access tickets for events at The City Ground

Employee Assistance Programme

Access to high street and gym discounts

Discount within our Club shop

Free on-site parking

Qualifications

• Experience providing IT support in a sports environment preferred.
• Proficient in MacOS and IOS systems.

Responsibilities

• Provide reliable IT support during training hours at the Nottingham Training Ground.
• Drive innovation in IT and deliver hands-on support for various devices.
• Assist with infrastructure projects at the Training Ground.
• Proactively improve IT services and support operations.

Skills

JAMF experience advantageous

MacOS and IOS experience essential

Previous Football experience advantageous

Job description

Salary: Please state your expectations within your application

Contract: Full Time, 42 hours a week

Location: The Nigel Doughty Academy, Nottingham, NG2 7SR

Working Arrangements: On site

Closing Date For Applications: 9th January 2026

The Perks of the Job

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.

Key Tasks and Responsibilities

• Provide a fast, friendly, and highly reliable first point of contact for all IT needs at the Training Ground, ensuring First Team operations run without disruption.
• Support First Team operations during early mornings, evenings, weekends, travel periods, and in fast-changing scenarios where adaptability is essential.
• Provide a visible presence during training hours, ensuring staff receive proactive support before issues impact performance or preparation.
• Drive innovation and present new opportunities in IT which will enhance the day-to‑day running of the sporting departments.
• Deliver hands‑on and remote support for MacBooks, mobile devices, CCTV and A/V equipment used daily by coaches, analysts, and players.
• Work with the Sporting and Facility departments on infrastructure projects requiring IT at the Training Ground.
• Escalate critical and high priority tickets to line and senior management.
• Proactively contribute to service and user improvement initiatives.
• Build and configure IT equipment.
• Accurately update IT asset database.
• Support the IT Manager with specific project work.
• Any other duties specified by your line manager.

Skills, Experience and Knowledge

• JAMF experience advantageous
• MacOS and IOS experience essential
• Previous Football experience advantageous

Forest For Everyone

At Nottingham Forest Football Club we are committed to creating an environment where differences are respected, individuality is celebrated, everyone feels valued, supported, and included. Our goal is to ensure every member of our team can be themselves, contribute fully, and reach their potential without barriers.

Our Commitment to Equality, Diversity, Inclusion and Mental Wellbeing

As an equal opportunities employer, we welcome applications from talented people of all backgrounds regardless of age, disability, gender identity or reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or any other characteristic protected by law.

We continue to develop policies and practices that promote equality, diversity, inclusion and mental wellbeing across our workforce. To help us measure progress and hold ourselves accountable, we ask all applicants to provide accurate diversity information during the recruitment process.

Disability Confident Committed Employer

We are proud to be a Disability Confident Committed employer, taking positive steps to attract, recruit, and support disabled people. As part of this commitment, we work hard to ensure our recruitment processes are fair, inclusive, and accessible to everyone. We are committed to offering interviews for disabled applicants who meet the essential criteria for a role and provide reasonable adjustments at every stage from the application process through to ongoing support in the workplace.

If you are likely to meet the definition of being a "disabled person" according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme. Please indicate this in your application form. The information you share with us about your health or disability will not be used in recruitment selections.

Our Commitment to Safeguarding

As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.

An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.

Health and Safety

At Nottingham Forest Football Club, we are committed to ensuring a safe and healthy working environment for all employees. In accordance with the Health and Safety at Work etc. Act 1974, you are required to take reasonable care for your own health and safety and that of others who may be affected by your actions or omissions at work. You must also cooperate with the Club's health and safety policies and procedures. Should you identify any health and safety concerns, please report them promptly to your manager or a member of the Health and Safety/Facilities team.