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1,294

E Commerce jobs in United Kingdom

Director of Client Services Performance - Client Services Leeds

IDHL Group

Leeds
Hybrid
GBP 68,000 - 80,000
12 days ago
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Inventory Manager – WMS, Stock Control & Team Lead

DHL International GmbH

Coventry
On-site
GBP 40,000 - 50,000
12 days ago

Head of Product

Mindful Chef

Greater London
Hybrid
GBP 75,000 - 95,000
12 days ago

Senior Campaign Retoucher & Colorist

JD Sports Fashion Plc

Manchester
On-site
GBP 30,000 - 40,000
12 days ago

Retail Marketing Coordinator

Fleet Feet Sports

Fleet
On-site
GBP 60,000 - 80,000
12 days ago
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Customer Success Manager (Remote UK)

School Result

Glasgow
Remote
GBP 40,000 - 60,000
12 days ago

Senior Software Engineer

AJ Bell plc

Manchester
Hybrid
GBP 125,000 - 150,000
12 days ago

Director, AI-Powered Customer Operations

Zalando

Cheltenham
Hybrid
GBP 80,000 - 100,000
13 days ago
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Senior Information Security Engineer

AJ Bell plc

Manchester
Hybrid
GBP 60,000 - 80,000
13 days ago

Senior Frontend Engineer

AJ Bell plc

Manchester
Hybrid
GBP 50,000 - 70,000
13 days ago

Web Integration Analyst Lloyd & Whyte South Ockendon

Benefact group

South Ockendon
Hybrid
GBP 30,000 - 35,000
13 days ago

Strategic AR Accountant – Cash & ERP Champion

Jellycat Toy Co. Ltd.

Greater London
Hybrid
GBP 35,000 - 45,000
13 days ago

Homeware Buyer

Victorian Plumbing Limited

Leyland
On-site
GBP 60,000 - 80,000
13 days ago

Customer Service Advisor EMEA

Bio-Techne

Bristol
On-site
GBP 25,000 - 30,000
13 days ago

Senior Paid Social Technical Account Manager Performance - Paid Social Leeds, Manchester

IDHL Group

Manchester
Hybrid
GBP 40,000 - 55,000
13 days ago

NIGHTS Inventory Control Clerk

Victorian Plumbing Limited

Leyland
On-site
GBP 60,000 - 80,000
13 days ago

Global Performance Marketing Manager

Oxford University Press

Oxford
On-site
GBP 45,000 - 60,000
14 days ago

Performance Marketing Manager

Oxford University Press

Oxford
On-site
GBP 45,000 - 60,000
14 days ago

Security Supervisor – Luxury Hospitality (2 Sites)

The Hut Group

Manchester
On-site
GBP 30,000 - 40,000
14 days ago

E-Commerce & Email Marketing Assistant

EMA Training LTD

Nottingham
On-site
GBP 25,000 - 35,000
14 days ago

Customer Service Advisor EMEA

Camford

Bristol
On-site
GBP 25,000 - 35,000
14 days ago

Airfreight Operations Apprentice - Cardiff

DHL International GmbH

Cardiff
On-site
GBP 21,000 - 25,000
14 days ago

Senior Product Manager London

Applied Intuition Inc.

Greater London
On-site
GBP 80,000 - 100,000
14 days ago

Jewellery Retail Assistant - Part Time

Benchpeg Limited

Greater London
On-site
GBP 20,000 - 30,000
14 days ago

Legal Counsel London - Commercial

Mesh-AI Limited

Greater London
On-site
GBP 125,000 - 150,000
14 days ago

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Director of Client Services Performance - Client Services · Leeds ·
IDHL Group
Leeds
Hybrid
GBP 68,000 - 80,000
Full time
12 days ago

Job summary

A leading digital agency in England is seeking an experienced Director of Client Services to oversee a talented team of 25 professionals. The role requires strong leadership in SEO and PPC, focusing on client retention and revenue growth. The ideal candidate will demonstrate excellent communication skills and the ability to manage multiple priorities. This position offers a competitive salary of up to £80,000, a bonus structure, and the opportunity for hybrid working in Leeds or Manchester.

Benefits

Competitive salary
Bonus structure
Hybrid working
Leadership opportunity

Qualifications

  • Proven commercial leader with experience in digital marketing.
  • Significant knowledge of SEO and PPC.
  • Demonstrated ability to manage large teams.

Responsibilities

  • Lead, mentor, and develop a Client Services team of 25.
  • Drive client retention and revenue growth.
  • Serve as senior point of contact for key clients.

Skills

SEO
PPC
Digital Marketing
Team Management
Client Relationship Management
Job description
Who are IDHL?

At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy.

Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.

We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement.

What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone.

About the Role

We’re looking for an experienced Director of Client Services to lead and develop our Client Services function, overseeing a team of around 25 talented professionals.

This is a pivotal leadership role for a commercially driven individual with a in SEO, PPC, and digital marketing who thrives on building client relationships, driving performance, and empowering teams to deliver exceptional results.

Key Responsibilities
  • Lead, mentor, and develop a Client Services team of 25, including six direct reports
  • Drive client retention and revenue growth across the portfolio
  • Serve as the senior point of contact for key clients, providing strategic direction and commercial insight
  • Support and guide your direct reports with key client relationships and wider team management
  • Act as a trusted escalation point for high-profile pitches and complex client challenges
  • Sit as a member of the Senior Management Team (SMT), ensuring clear communication and alignment between Senior leadership and the wider Client Services function
  • Lead input into new business pitches and proposals
  • Foster a culture of collaboration, accountability, and performance within the team
  • Demonstrate strong conflict resolution and client relationship management skills
  • Hold overall responsibility for team targets and performance outcomes
About You
  • A proven commercial leader with significant experience in digital marketing, ideally with deep knowledge of SEO and PPC
  • Demonstrated ability to improve client retention and drive revenue growth
  • Confident managing large teams and developing senior client service professionals
  • Skilled communicator who can balance strategic oversight with hands‑on leadership
  • Adept at managing multiple priorities, with a calm and professional approach to escalation and challenge
  • Comfortable operating at a senior level within a fast‑paced, evolving business
The Offer
  • Competitive salary, up to £80,000
  • Bonus structure aligned to team performance
  • Hybrid working (Leeds or Manchester, with flexibility)
  • Opportunity to lead a high‑performing team and make a tangible impact on agency growth
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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