Customer Support jobs in United Kingdom

.Branch Manager page is loaded## Branch Managerremote type: On-Sitelocations: Basingstoketime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2025 (30+ days left to apply)job requisition id: R25\_0000042366NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression.**Responsibilities will include but not limited to:*** Achieving branch sales, margin, and targets.* Ensuring first-class service to all our customers.* Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets.* Manage and control branch and running costs.* Manage stock control, including stock taking and adjustments.* Manage cash handling and control of specific customer accounts.* Support the organisation’s senior management in implementing and maintaining policies and procedures.* Communication to your team, key aims and objectives.* Responsibility for the daily running of all aspects of the branch.* Responsibility for maintaining health and safety within your depot.**To be successful in this role:*** Ability to manage and motivate a team to achieve objectives.* Ability to communicate at all levels.* Experience in building and maintaining customer relationships.* Experience with using online and windows based cataloguing systems.* Ability to lead from the front and create a team environment.* Ability to work in a fast-paced environment.* Sales focused with a can-do attitude.* Ability to multitask and distinguish between “urgent and important” tasks.* Knowledge of the local areas and customer base would be a desired. (but not essential).**In return we offer:*** An opportunity to join a global brand and market leader.* Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.* Opportunities for career progression and bespoke training.* Free pension advice from our standard pension provider.* Free access to Health, Wellbeing and Financial tools.* Potential to earn a performance based bonus, paid monthly.* Discount on car partsAlliance Automotive Group is an equal opportunities employer.