Customer Service Representative jobs in United Kingdom

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms.Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

Kpler’s Sales team is looking for a highly experienced Account Executive – Government to drive new business and expansion across large governmental accounts in Israel and in the wider Mediterranean region. This is a hunter-driven, revenue-focused role where you will own the full sales cycle, manage strategic accounts, and pursue high-value opportunities with ministries, agencies, and public sector institutions.

• Own the end-to-end sales cycle for new business across government accounts.
• Identify, pursue, and close high-value new business opportunities while managing strategic existing accounts for upsell and cross-sell potential.
• Achieve aggressive revenue targets and contribute to overall regional growth.
• Navigate complex and lengthy public sector procurement processes, including tenders and RFPs, to win and retain contracts.
• Build trusted, long-term relationships with key decision-makers across ministries, agencies, and institutional clients.
• Collaborate with Customer Success, Marketing, and Product teams to ensure clients maximize value from Kpler’s solutions.
• Maintain accurate sales pipeline and forecasts in the CRM to enable data-driven strategy and reporting.
• Represent Kpler externally at relevant industry events, conferences, and client meetings.

• 7+ years of experience in SaaS/DaaS/data platform sales to government institutions, energy, or data-intensive sectors.
• Proven track record of hunter-driven sales and achieving or exceeding revenue targets.
• Deep understanding of government procurement processes, tenders, and RFPs.
• Experience managing large, strategic accounts and navigating multi-stakeholder environments.
• Fluent in Hebrew and English; additional language of the Mediterranean region is a plus.
• Strong consultative selling skills combined with a results-driven, competitive mindset.
• Ability to thrive in a fast-paced, high-growth environment while managing multiple complex opportunities.

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We buildtogether

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

By applying, I confirm that I have read and accept the Staff Privacy Notice